Our commitment to your privacy
Digi Do is designed to help individuals, teams, small businesses, and community organizations manage work, communication, schedules, notes, files, service requests, and related business activity. We only use information for legitimate business, product, support, security, and legal purposes.
Information We Collect
We may collect the following categories of information depending on how you use Digi Do:
- Account and contact information: name, email address, phone number, organization, login credentials, account role, and related profile details.
- User content: tasks, notes, schedules, events, files, messages, categories, service requests, reports, and other content submitted through the platform.
- Business and team information: organization details, group membership, permissions, assignments, customer or member records, and account configuration.
- Transaction information: billing details, subscription status, payment history, and limited payment-related data processed through a payment provider.
- Device and usage information: IP address, browser type, operating system, device information, pages viewed, feature interactions, timestamps, and diagnostic data.
- Support and communication information: messages, feedback, support requests, and other communications sent to Digi Do.
How We Use Your Information
We may use information to:
- Provide, operate, maintain, and improve Digi Do.
- Create and manage accounts, memberships, permissions, and subscriptions.
- Display, organize, save, and synchronize user content across the platform.
- Personalize features, settings, dashboards, and user experiences.
- Process payments and maintain billing records.
- Respond to questions, support requests, and feedback.
- Send service-related notices, security alerts, policy updates, and administrative messages.
- Detect, investigate, and prevent fraud, abuse, unauthorized access, and other security threats.
- Comply with legal obligations and enforce our agreements.
- Analyze product performance and understand how features are used.
Data Storage and Security
We use reasonable administrative, technical, and organizational safeguards intended to protect information from unauthorized access, loss, misuse, alteration, or disclosure. These safeguards may include access controls, authentication measures, system monitoring, secure infrastructure, and controlled data handling practices.
No online platform, transmission method, or storage system can be guaranteed to be completely secure. You are responsible for protecting your login credentials and notifying us promptly if you suspect unauthorized account activity.
Your Rights and Choices
Depending on your location and applicable law, you may have the right to:
- Request access to personal information associated with your account.
- Correct or update inaccurate or incomplete information.
- Request deletion of your account or certain personal information.
- Request a copy of certain information in a portable format.
- Object to or request limits on certain processing activities.
- Withdraw consent where processing is based on consent.
- Manage browser cookies and communication preferences.
Some requests may be limited where information must be retained for security, fraud prevention, legal compliance, recordkeeping, or to protect the rights of others. We may need to verify your identity before completing a request.
Data Retention
We retain information for as long as reasonably necessary to provide Digi Do, maintain account and business records, comply with legal obligations, resolve disputes, enforce agreements, prevent fraud, and protect the platform. Retention periods may vary based on the type of information and why it was collected.
When information is no longer needed, we may delete it, anonymize it, or securely isolate it until deletion is practical.
Cookies and Similar Technologies
Digi Do may use cookies, local storage, session technologies, and similar tools to keep users signed in, remember preferences, maintain security, measure performance, and improve functionality.
You can usually control cookies through your browser settings. Disabling certain cookies may prevent some account or platform features from functioning properly.
Third-Party Services and Integrations
Digi Do may connect with or link to third-party products and services, such as payment processors, analytics providers, communication tools, Google services, Zoom, or other integrations. Information you choose to share with those providers is governed by their own privacy policies and terms.
We encourage you to review the privacy practices of any third-party service before connecting it to your Digi Do account.
Children’s Privacy
Digi Do is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13. If you believe a child has provided personal information without appropriate authorization, contact us so we can review and address the situation.
Changes to This Privacy Policy
We may update this Privacy Policy as Digi Do evolves or as legal, operational, or security requirements change. When we make material changes, we may provide notice through the platform, email, or another appropriate method. The effective date at the top of this page indicates when the current policy became effective.
Contact Us
Questions about this Privacy Policy, your information, or a privacy request can be sent to the Digi Do customer service team.
We will review your request and respond as reasonably required.